Buzz Sessions are high-energy, fast-paced classes designed to provide users a preview of upcoming changes and drive excitement for what’s coming. Sessions are led by live instructors, online or onsite, with custom content tailored to your organizational needs. These courses showcase what’s new and what’s coming as well as spotlighting key improvements.

ExploreMore Sessions include a mix of demonstrative content and large group practice exercises and activities, driving a fair balance between Buzz Sessions and Hands-on Sessions. Driven by a unified narrative of real user experiences, this training will enable users to leave the classroom comfortable and confident in their new software.

Hands-on Sessions feature live, classroom-style delivery with hands-on exercises. Training participants individually follow along with the class exercises on their work or lab computers. Driven by scenarios that users face in real life every day, this training will enable users to harness the power of technology. These classes target smaller audience sizes to allow for greater content depth. Train-the-Trainer courses for Help Desks are delivered following this training approach.